In a regulatory notice published on 20 April 2023, the Regulator of Social Housing concluded that the London Borough of Harrow has breached the Home Standard and, as a result, there was the potential for serious detriment to tenants.
Following a referral from a tenant, the regulator investigated the London Borough of Harrow and found that it had failed to meet statutory health and safety requirements for electrical and water safety. The council had not completed electrical safety reports for 3,500 homes, and had not completed water risk assessments for every site requiring a re-inspection.
In agreement with the regulator, the council has put a plan in place to address these issues.
Kate Dodsworth, Director of Consumer Regulation at RSH, said:”We investigated the London Borough of Harrow after a tenant referred the case to us, and found that the council has breached our standards and put tenants at potential risk. The council needs to address the issues that led to this situation, and we will monitor it closely as it puts things right for tenants.”
A joint statement from Harrow Council’s Cabinet Member for Housing, Cllr Mina Parmar and Dipti Patel Corporate Director of Place, said “All families deserve to live in well-maintained homes that are safe and warm. We are very sorry that the council has failed to deliver the quality of service that our tenants should expect in their homes. We are determined to address this quickly and have already taken action to change this.”
Following a referral from a tenant, the regulator investigated the London Borough of Harrow and found that it had failed to meet statutory health and safety requirements for electrical and water safety. The council had not completed electrical safety reports for 3,500 homes, and had not completed water risk assessments for every site requiring a re-inspection.
In agreement with the regulator, the council has put a plan in place to address these issues.
Kate Dodsworth, Director of Consumer Regulation at RSH, said:”We investigated the London Borough of Harrow after a tenant referred the case to us, and found that the council has breached our standards and put tenants at potential risk. The council needs to address the issues that led to this situation, and we will monitor it closely as it puts things right for tenants.”
A joint statement from Harrow Council’s Cabinet Member for Housing, Cllr Mina Parmar and Dipti Patel Corporate Director of Place, said “All families deserve to live in well-maintained homes that are safe and warm. We are very sorry that the council has failed to deliver the quality of service that our tenants should expect in their homes. We are determined to address this quickly and have already taken action to change this.”
Harrow Monitoring Group 
It is no surprise that Harrow Council is being investigated by the Regulator of Social Housing for no standards at all in the way it conducts itself & putting tenants at risk! Residents have continually complained about numerous HMOs to Harrow Council & to no avail as matters drag on with rogue landlords & letting agents with antisocial, violent & nasty tenants being allowed to get away with unacceptable standards & behaviour ! & the named Harrow Council officers can’t deny it unless they are incapable of reading emails addressed to them! Sheer incompetence & incapable of dealing with the issues, says it all! Enough.
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