In reality, it appears that this council statement is not owned by all council members with a responsibility, resulting in less than acceptable quality of the council services in some cases.
For example, residents still struggle for prompt and satisfactory response to their queries and complaints. The council letters where received miss the contact information such as an email address or a telephone number, making officer-resident interaction almost impossible!
The quality of the environmental services is particularly worrying:
Autumn leaf collection management, especially in many Labour held wards, is bad. In some cases, the footpath became quite slippery when the leaves got wet/ sticky after the rain, risking residents safety.

Litter picking service in the parks and side streets has deteriorated to a point where even some politicians join the residents voluntary litter picking sessions!
We have seen evidence of the food bins (black cady) often being missed (these are usually collected in the dark hours of the morning).
When the missing out is reported, the automated ‘donotreply’ email informs that ‘our crews will collect your bin within 3 working days’ but they are not collected, though they are at the edge of the property, not overflowing and don’t contain anything that shouldn’t be in that bin.The street cleansing/ repairing programme, regularly carried out previously, has declined.
Although Covid is not a key factor now, the council has seemingly failed to fully recover or is using it as an excuse not to recover from the decline in the quality of its work in many cases.


Michael Lockwood, 63, director general of the Independent Office for Police Conduct (IOPC), has stepped down with immediate effect.
Local councillors and residents have strongly objected to the planning application for the installation of a 5G mast in proximity of residents, an old people’s home and a primary school at the junction of Wynchgate & Wilsmere Drive, Harrow Weald.
The council in its meeting last month conferred the title of Honorary Alderman of the London Borough of Harrow Council upon Camilla Bath in recognition of the eminent and distinguished service she has rendered to the London Borough of Harrow over a continuous period of thirty-two years as a Harrow councillor.
Many side street shops around the Harrow town centre do not enjoy the full benefits of one hour’s free on-street parking, as the parking slots are taken by those using the town centre.
You must be logged in to post a comment.