“Most Council services run well, and any issues are resolved locally without any further action. If the citizen remains unhappy then they can make a formal complaint” Harrow council legal director’s legalistic statement in Annual Complaints and Ombudsman report for the meeting on 26 November 2024. But the national headlines regarding the Ombudsman decisions againstContinue reading “More Ombudsman decisions against Harrow council”
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Harrow Monitoring Group 