A steady hand for Harrow’s challenging Housing brief

The appointment of Chris Baxter as Harrow Council’s Cabinet Member for Housing should be welcomed as a serious and constructive step at an important moment for the borough.
Housing remains one of the most difficult and politically sensitive responsibilities facing any local authority.
In Harrow, residents have voiced legitimate frustrations over repairs, temporary accommodation, communication failures and delays in responding to vulnerable tenants. The council has also faced criticism through Ombudsman findings and public complaints which have highlighted the need for stronger oversight, accountability and service improvement. Against that backdrop, this portfolio requires not only political commitment, but discipline, resilience and an understanding of how council systems operate in practice.
Councillor Baxter brings valuable experience to the role. As Chief Whip of the Conservative Group, he has already demonstrated an ability to manage complex internal responsibilities and work across difficult political environments.
His involvement in planning matters and his service on key council committees have also given him direct exposure to the pressures surrounding development, regeneration and housing demand in Harrow. Those experiences matter in a borough where the balance between protecting communities, delivering homes and maintaining standards is under constant scrutiny.
What residents now need is visible leadership focused on delivery rather than rhetoric. Housing services touch some of the most vulnerable people in the borough, and rebuilding confidence will depend on responsiveness, transparency and a willingness to confront problems directly. Councillor Baxter inherits a brief with undeniable challenges, but also an opportunity to restore trust and drive meaningful improvements.
There will rightly be close public attention on how the council responds to longstanding concerns. Yet new appointments should also be met with fairness and optimism. Councillor Baxter deserves the opportunity to bring fresh energy, sharper oversight and a renewed focus on residents’ experiences within the housing system.
For Harrow, the priority must now be progress. If this appointment results in better standards, quicker responses and stronger accountability for tenants and leaseholders, it will be welcomed across the borough regardless of political affiliation.